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Epigie Logo

Pioneering African excellence in artificial intelligence.

© 2026 Epigie. All Rights Reserved. Zambia's leading AI technology innovator.
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Support Center

Get help with Epigie's products and services

Contact Support

Email Support

For general inquiries and support:

support@epigie.com

Phone Support

Available Monday to Friday, 8:00 AM - 5:00 PM (CAT):

+260 970 000000

Frequently Asked Questions

How do I get started with Epigie products?

To get started with any Epigie product, simply download the application from our Apps page or visit the specific product page for detailed instructions. Each product has a quick start guide to help you begin using it effectively.

What payment methods do you accept?

We accept major credit cards, mobile money payments (including MTN Money and Airtel Money), bank transfers, and PayPal for international customers.

How can I upgrade my subscription?

You can upgrade your subscription by logging into your account dashboard and selecting the 'Subscription' option. From there, you can view available plans and upgrade options.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on all our products. If you're not satisfied with your purchase, please contact our support team within 14 days of purchase.

How do I contact technical support?

You can reach our technical support team via email at support@epigie.com, through the in-app support feature, or by calling our support line at +260 970 000000 during business hours.

Product Documentation

Access detailed documentation for each of our products:

Homeland Documentation

User guides, tutorials, and API documentation

Kalour Documentation

Color processing tools, AI features, and integration guides

ZedCv Documentation

Resume building, job matching, and career resources