Support Center
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Frequently Asked Questions
How do I get started with Epigie products?
To get started with any Epigie product, simply download the application from our Apps page or visit the specific product page for detailed instructions. Each product has a quick start guide to help you begin using it effectively.
What payment methods do you accept?
We accept major credit cards, mobile money payments (including MTN Money and Airtel Money), bank transfers, and PayPal for international customers.
How can I upgrade my subscription?
You can upgrade your subscription by logging into your account dashboard and selecting the 'Subscription' option. From there, you can view available plans and upgrade options.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on all our products. If you're not satisfied with your purchase, please contact our support team within 14 days of purchase.
How do I contact technical support?
You can reach our technical support team via email at support@epigie.com, through the in-app support feature, or by calling our support line at +260 970 000000 during business hours.
Product Documentation
Access detailed documentation for each of our products: